Contract
Offer for the provision of paid services information and consulting services
Moscow
This offer is an offer of an individual entrepreneur Oksana Sabanova (TIN 091702030118 OGRNIP 324508100219486) (hereinafter referred to as the Contractor) to conclude a contract for the provision of information and consulting services (hereinafter referred to as services), information about which is constantly posted on the Internet information and telecommunications network on the Contractor's website at the network address https://en. cosmoonne.com (hereinafter referred to as "website"), as well as in the Telegram chat bot "https://t.me/DrSabanovabot" (hereinafter referred to as the "channel") (hereinafter referred to as the agreement) with any individual or individual entrepreneur/legal entity interested in receiving such services (hereinafter referred to as the Customer).
1. General provisions
1.1 This offer is a public offer in accordance with paragraph 2 of Article 437 of the Civil Code of the Russian Federation (hereinafter referred to as the Civil Code of the Russian Federation).
1.2. The Customer guarantees that prior to accepting this offer, he / she has read its terms and conditions, the terms of use of the services, their cost, the Personal Data Processing Policy and other information related to the Contractor's services, and also accepts all these terms and conditions unconditionally and in full.
1.3. The proper acceptance of this offer in accordance with Article 438 of the Civil Code of the Russian Federation is considered to be the implementation by the Customer of all the following actions throughthe Telegram messenger (channel https://t.me/DrSabanovabot), in particular the automated system of the Contractor Telegram-chat-bot:
- familiarization with these terms of the offer;
- filling out the registration form for receiving the Contractor's services;
- expressing consent to receiving the Contractor's services under the terms of this offer by clicking the "Place an order" / "Pay" button;
- receipt of payment from the Customer (and/or its representative) to the Contractor's current account.
1.4. The date of acceptance of this offer (conclusion of the contract) is the date of receipt of payment for the cost of services to the Contractor's current account.
1.5. Acceptance of the offer means that the offer does not contain the conditions specified in clause 2 of Article 428 of the Civil Code of the Russian Federation, nor does it contain other conditions that are clearly burdensome for the Customer, which the Customer, based on its reasonably understood interests, would not accept if it had the opportunity to participate in determining the terms of the offer, and the services specified in They are not imposed on the Customer in this offer.
1.6. By accepting this offer, the Customer understands and confirms that the Contractor's provision of services under this agreement will be carried out remotely using software and computer equipment, which fully corresponds to the Customer's ability to use the services provided in this way.
1.7. The provisions of this offer are developed taking into account the norms of the Civil Code of the Russian Federation, Federal Law No. 152 of 27.07.2006 "On Personal Data" and other regulatory legal acts.
2. Terms and definitions
2.1. The following terms are used in the Offer and the resulting or related relations of the Parties:
2.1.1. Contractor-individual entrepreneur Oksana Sabanova, TIN 091702030118, OGRNIP 324508100219486, providing information and consulting services.
2.1.2. Customer – an individual who is legally capable and has reached the age of majority, as well as a legal entity or individual entrepreneur who independently (or through a representative) orders or pays for services.
2.1.3. Parties – the Contractor and the Customer, who are collectively referred to as the Parties in the text of this Agreement.
2.1.4. Information and consulting service – a service provided by the Contractor on a paid basis, through the Internet information and telecommunications network, by providing access to a closed section of the Contractor's website https://en.cosmoonne.com for remote demonstration to the Customer of video materials with a recording showing the process of interaction of the muscles of the upper third of the face, for the purpose of familiarization. The set of video materials and their cost depends on the tariff chosen by the Customer.
2.1.5. Site – a set of information, texts, graphic elements, design, graphics, images, literary works (texts), audiovisual works (photo and video materials) and other results of intellectual activity belonging to the Contractor contained in an information system that ensures the availability of such information on the Internet at the network address: https://en.cosmoonne.com and on all its subdomains, including all their sections, pages, file structure, and any other structural elements.
2.1.6. Tariff - a concept that sets out a set of information and consulting services within the framework of this offer, the period of rendering services, their cost and other essential conditions determined by the Contractor.
2.1.7. Software – a browser (Internet Explorer, FireFox, Google Chrome and/or similar) for accessing information resources located on the Internet, other programs for transmitting, storing, and processing the information provided. The Customer undertakes to independently ensure that the necessary software is available on their personal computer.
2.1.8. Telegram chatbot-an automated system of the Telegram messenger for:
- providing the Customer with the terms of this offer;
- providing an entry form to the Customer for receiving the Contractor's services;
- expressing the Customer's consent to receive the Contractor's services under the terms of this offer by clicking the "Place an order"/ "Pay" button;
- sending the Customer a link for payment and detailed information about the Contractor's information and consulting services.
2.1.9. Application form-filled in by the Customer on the Contractor's website and/or in the Contractor's automated Telegram system chat-bot questionnaire containing the Customer's personal data, providing an opportunity to further identify the Customer, contact them, and provide access to the demonstration of video files for review, according to the tariff chosen by the Customer.
2.1.10. Personal Account – a personal section on the Contractor's website that the Customer gets access to after accepting this offer. The Customer goes through the registration and authorization procedure on the site independently using the username and password provided by the Contractor.
3. Subject of the agreement
3.1. The subject of this Agreement is the paid provision of information and consulting services by the Contractor, within the framework of the tariff chosen by the Customer, in accordance with the procedure provided for in this offer (hereinafter - information and consulting services, services), and the Customer undertakes to pay for the services in accordance with the terms of the offer.
3.2. The Customer confirms that prior to the conclusion of the contract (acceptance of this offer), he has received from the Contractor all complete information about the terms and procedure for providing the Service. The data is posted on the Contractor's website.
3.4. The Contractor has the right to change the terms of this offer unilaterally at any time without prior consent from the Customer, while ensuring that the changed terms are published on the Internet on the site.
4. Cost of services and payment procedure
4.1. The Customer pays for the services in the amount established by the Contractor.
4.2. The cost of information and consulting services provided is determined by the Contractor unilaterally in Russian rubles, excluding VAT, according to the selected tariff. The Contractor has the right to unilaterally change prices and tariffs before accepting this offer. Information about price changes is posted on the Contractor's website.
4.3. This Agreement is considered concluded and comes into force for the Parties from the date of payment for the services by the Customer. Payment is made in the amount of 100% prepayment, in a single payment, by bank transfer via payment systems, a link to which is provided to the Customer through the Telegram chatbot system (a different payment procedure is possible in accordance with the terms of promotions (special offer) reflected on the site or in other services of the Contractor, as well as in cases after an additional approval with the Contractor). The payment date is considered to be the date of receipt of funds to the Contractor's current account.
4.4. The Contractor provides services at the following rates:
4.4.1. The scope (set) of information and consulting services Biomechanics of muscles of the upper third of the face, Tariff No. 1 consists of:
- video material with a recording of a demonstration of biomechanics of muscles of the upper third of the face on makeup. The volume of the material is 16: 30 (sixteen minutes and thirty seconds) - 100 % of the cost of Tariff No. 1.
- video material with a recording of a demonstration of neuroprotein injection of the upper third of the face. Patient age 40+. Content volume 29: 37 (twenty-nine minutes and thirty-seven seconds) – 0 % of the cost of Tariff # 1.
The cost of information and consulting services under Tariff No. 1 is:
25,000 rubles (twenty-five thousand rubles)
4.5. In case of making a payment using a bank card, the Customer is recommended to use a bank card issued in the name of the Customer. In case of refund of the paid funds, the refund is made using the same banking details that were used to receive the payment, and based on the personal application of the person in whose name the bank card was issued. Payment is not accepted if the Customer finds a violationof the payment terms established by this agreement and the legislation of the Russian Federation.
4.6. If the Customer is a commercial organization, then interest on the amount of debt for the period of use of funds under any monetary obligation of each of the Parties, provided for in Article 317.1 1 of the Civil Code of the Russian Federation, is not accrued and is not subject to payment to the opposite Party under this agreement.
4.7. If the Customer has paid for the services and is unable to accept them, the Customer must notify the Contractor in writing by sending a letter to the email address indicated on the Contractor's website at least three days before the start of rendering the Services. Otherwise, the funds will not be refunded and will not be transferred to pay for other Services. In any case, in case of refusal of the service, the Customer is obliged to reimburse the actual costs of the Contractor, including all payment system fees charged when transferring funds to and from the Contractor's account.
5. Terms of service delivery
5.1. Access to information and consulting services is provided by the Contractor after the Customer accepts this offer within 24 (twenty-four) hours. The access period is 3 (three) months from the date of acceptance.
6. Procedure for rendering the service
6.1. The Service is provided using exclusively remote technologies via the Internet information and telecommunications network using the website and instant messengers.
6.2. The schedule and content of the information material are posted by the Contractor on the site. The Customer tracks up-to-date information in their personal account and on the Contractor's website independently.
6.3. After full payment for the services by the Customer, the Contractor sends the Customer authentication data (login and password), as well as a hyperlink that leads to a section of the site that is closed from public access, where the Customer has personal access to video materials for a period not exceeding 3 (three) months, to the email address specified by the Customer in the application.
6.4. Proper performance of the obligation to provide the service is considered to be the fact of posting video materials that constitute the subject of this agreement (offer) on the site in the personal account and opening access to them for the Customer in time, quantity and in accordance with the description posted on the site, the description provided to the Customer throughthe Telegram chatbot and agreed in this Agreement. Services are considered to have been rendered in full from the moment of payment and granting of access, regardless of whether the Customer used such access or not, and regardless of when exactly the Customer used the material, since these circumstances do not depend on the Contractor.
6.5. The Contractor additionally draws the Customer's attention to the absence of any homework assignments or evaluation systems. There is also no provision for any feedback on the subject of the services provided. All the material is informational and does not constitute training.
6.6. The parties have agreed that there is no need to sign the act of acceptance and transfer of services rendered. The absence of an official complaint from the Customer sent in writing to the Contractor's email address indicated on the site within one calendar day after granting access to the personal account, within the framework of the tariff chosen and paid for by the Customer, confirms the proper quality of the services provided and their acceptance by the Customer in terms ofquality and volume.
6.7. The Customer independently monitors all updates and changes to the information received from the Contractor under the agreement, timely and independently gets acquainted with the terms of rendering services posted on the Contractor's website. The Contractor reserves the right to change or supplement any of the terms of the offer at any time, publishing all changes on the site.
6.9. The Customer agrees that the publication and further use of the information posted by the Customer (namely, feedback on the material, leaving comments in the messenger or on the site, the results of using the acquired skill) will be publicly available information for third parties.
6.10. The Customer acknowledges that all comments left by him or other participants on the Contractor's website or chat become part of the Contractor's materials, and all provisions on intellectual property protection set out in the agreement apply to them. The Customer also gives its consent to the Contractor to publish and further use the photos, audiovisual materials sent to them during the study of video materials, as well as the images recorded in independent frames of such video materials, as well as the images recorded in any other objects for the purpose of posting such images on the official websites of the Contractor, in information and advertising materials of the Contractor and any other materials. for other purposes related to the Contractor's activities.
7. Rights and obligations of the Parties
7.1. The Customer is entitled to:
7.1.1. Choose the necessary option for providing services in accordance with the rates specified on the Contractor's website and this offer.
7.1.2. Require proper and timely provision of services by the Contractor.
7.1.3. Receive information on any issues related to the organization of the performance of services under the agreement.
7.1.5. Independently make decisions regarding the need to perform certain actions demonstrated as part of the provision of information services under the agreement.
7.2. The Customer is not entitled to:
7.2.1. Change in any way the software part of the site on which the services are provided, perform any actions aimed at changing the functioning and operability of the site. Use any actions aimed at causing any harm to the functionality and (or) performance of the site, servers, domains, networks, and site programs. Circumvent technical restrictions set on the site and platform used by the Contractor to provide services under the agreement.
7.2.2. Create copies of the site, intellectual property, and any materials included in the services provided under the agreement, as well as copy their external design.
7.2.3. Grant access to the material provided by the Contractor, the personal account and any materials included in the services provided under the agreement to a third party. The Customer undertakes not to provide authentication data to third parties for their access to the online master class and /or its parts.
7.2.4. Create derivative and similar products provided by the Contractor, distribute, transfer to third parties or otherwise use partially or completely the information materials and content of the site.
7.2.5. Use the provided materials for purposes other than those specified in this agreement, including for any commercial purposes, including holding events and public demonstration of materials in any places open for free access.
7.2.6. Advertise the provided materials and use them directly or indirectly in direct or hidden advertising.
7.2.7. Make any changes to the materials without the special written permission of the Contractor.
7.2.8. Sell or assign the right of claim to the Contractor.
7.2.9. Post personal data of third parties on the site without their consent, including: home addresses, phone numbers, passport data, email addresses and any other data.
7.3. The Customer is obliged to:
7.3.1. Pay for the Contractor's services in accordance with the tariff and terms of the agreement (offer).
7.3.2. Consume the services in person. If the Customer provides access to the personal account of the site or the platform to third parties, the Contractor has the right to completely block the Customer's access to the personal account, any materials, including those paid for in advance by the Customer, as well as to act in all legal ways in order to protect its copyright and exclusive rights. At the same time, no refund is made of the funds paid by the Customer, which in this case is considered as a penalty.
7.3.3. Provide complete and reliable data when entering into relations related to the performance of the agreement. If the Customer provides false or incomplete data, the Contractor is not responsible to the Customer for providing any information on the wrongly specified data to third parties.
7.3.4. Independently ensure the technical possibility of receiving the Contractor's services from their side, namely: proper Internet access; availability of software compatible with the transfer of information from the Contractor and other necessary technical means; saving the login and password from the personal account on the platform for the entire period of access.
7.3.5. Grant the Contractor access to the Customer's professional social media accounts: including providing access to photos, videos, and other materials available in professional accounts.
7.3.6. Independently study the materials provided by the Contractor under this Agreement, described in terms of their content and scope in clauses 4.4 and 4.5 of this offer.
7.3.7. Do not allow the dissemination by any means of false information about the Contractor's services, as well as information discrediting the Contractor's business reputation.
7.3.8. Comply with the legislation of the Russian Federation on intellectual property, its protection and bear responsibility for its violation. The Customer unconditionally acknowledges the fact of its obligation not to encroach on the results of intellectual activity belonging to the Contractor, undertakes to get acquainted with the material exclusively for personal purposes and not to use the received materials in commercial projects.
7.3.9. Do not disclose the data received during the provision of services that are confidential information or constitute a commercial secret of the Contractor, and use the information received from the Contractor only for the purpose of fulfilling obligations under the agreement.
7.3.10. Independently determine and evaluate the possibility/impossibility, expediency/inexpediency of repeating the Performer's actions contained in the video materials, do not commit any actions without the necessary education, work experience, and carry out their activities in accordance with the legislation of the Russian Federation.
7.4. The Contractor has the right to:
7.4.1. Refuse to provide services to the Customer if payment for the selected service is not received.
7.4.2. Receive from the Customer any information necessary to fulfill its obligations under the agreement. In case of non-submission or incomplete or incorrect submission of information, the Contractor has the right to suspend the performance of its obligations under the agreement until the necessary information is provided.
7.5. The Contractor is obliged to:
7.5.1. Organize and ensure proper provision of information and consulting services.
7.5.2. Provide the services paid for by the Customer of proper quality and volume within the established time frame.
7.5.3. Do not disclose information about the Customer's personal data without their consent and process them solely for the purpose of executing the contract in accordance with the Personal Data Processing Policy approved by the Contractor, posted on the site and an integral part of this offer.
7.5.4. After confirming the fact of payment, provide the Customer with the necessary information for access by sending a message to the Customer's email address and / or messenger.
8. Representations and Warranties Sides'
8.1 The Contractor represents and guarantees that it is an individual entrepreneur registered in accordance with the current legislation of the Russian Federation.
8.2 The Customer represents and guarantees that by performing actions to accept the Offer, they:
8.2.1 - have the legal right to enter into a contractual relationship with the Contractor;
8.2.2-have reached the age of 18.
9. Liability of the Parties and dispute resolution
9.1. The Parties are liable for non-performance or improper performance of their obligations under this Offer in accordance with the current legislation of the Russian Federation.
9.2. The Contractor is not responsible for the inability of the Contractor to provide the Services /accept the services By the Customer, if such an impossibility occurred due to a violation of the work on the Internet, software or equipment of the Customer.
9.3. The Contractor is not responsible for the non-compliance of the provided service with the expectations of the Customer and/or for its subjective assessment, which does not meet expectations and/or a negative subjective assessment is not a reason to consider the services provided not qualitatively, or not in the agreed amount.
9.4. The Contractor is released from liability for full or partial non-performance of obligations stipulated in this Agreement. Contract, if this non-performance was the result of force majeure circumstances that arose after the conclusion of the contract. Of the Contract, as a result of events of an extraordinary nature, which the Parties could neither foresee nor prevent by reasonable measures (force majeure).
9.5. Any claims and / or claims of the Customer are considered only on the basis of a reasonable written claim and/or claim sent to the Contractor at the address specified in this offer.
9.6. If the Customer violates any of the Customer's obligations stipulated in the offer, the Contractor has the right to refuse to perform the offer and terminate it. Upon termination, the funds will not be refunded to the Customer.
9.7. The Contractor is not responsible for the life, health and well-being of the Customer, as well as his patients (clients), his financial situation, moral, psychological state and results of activities or inaction. The Customer independently determines the possibility and expediency of using the methods and methods demonstrated in the Contractor's video materials. The Customer certifies that they are solely responsible for all decisions made and actions performed during the process of viewing the video materials and after access is completed.
9.8. All responsibility for illegal use of information received from the Contractor By the Customer, the Customer is responsible. The Customer assumes an unconditional obligation not to create derivative or similar products created and provided by the Contractor, not to distribute or transfer the material in whole or in part to third parties, and also assumes the obligation to use the material provided by the Contractor exclusively for personal non-commercial consumption. In case of non-complianceof the item 7.2.3 (if the fact of access of third parties to the services and (or) its parts is revealed through the Customer's personal account), at the request of the Contractor sent to the email address specified by the Customer during registration on the site, the Customer is obliged to pay a fine in the amount of 500,000 (five hundred thousand) rubles. In case of non-compliance with points 7.2.2, 7.2.4, 7.2.5 The Customer is obliged to pay a fine in the amount of 1,000,000 (one million) rubles. The amount of fines is determined by the degree of possible or caused harm to the rights and legitimate interests of the Contractor, which is many times higher than the cost of services paid for by the Customer under the contract. The Contractor's claim for payment of a fine is subject to immediate satisfaction in a voluntary pre-trial procedure. In case of refusal or non-satisfaction of the demand for payment of a fine by the Customer, the Contractor has the right to immediately apply to the court for protection of the violated right.
9.9. The Contractor is not responsible for the actions of banks, electronic payment systems that provide payment and refunds of funds during the performance of the agreement. Also, the Contractor is not responsible for the inability to provide services to the Customer for reasons beyond the Contractor's control, namely: disruption of the Internet, hardware or software on the part of the Customer, failures in the work of the emaildistribution services, including when the Contractor's emails fall into the "Spam"folder. In this case, the services are considered to have been rendered properly and are subject to payment in full.
9.10. The Customer has voluntarily assumed the obligations stipulated in the agreement and has no right to refer to the fact that for any reason he did not know about them.
9.11. In case of violation of other terms of the agreement, the parties are liable in accordance with the current legislation of the Russian Federation.
9.12. The Customer is obliged to prevent the dissemination by any means of false information about the Contractor's services, as well as information discrediting the Contractor's business reputation. For non-fulfillment of this clause, the Customer is liable in the form of a fine in the amount of 300,000 (three hundred thousand) rubles for each established case.
9.13. Due to the commercial purpose of the conclusion The provisions of Federal Law No. 2300-1 of February 7, 1992 "On Consumer Rights Protection"do not apply to relations between the Parties if the Contractor's activity is aimed at extracting profit from its activities by the Customer, or increasing such profit.
9.14. The total liability of the Contractor for all possible claims and claims of the Customer is limited to the cost of services paid for by the Customer.
9.15 In the event of a dispute, the Parties will take all possible measures to resolve it amicably. If it is impossible to resolve the dispute independently, the Parties refer it to the court at the location of the Contractor, in accordance with the current legislation of the Russian Federation.
10. Refund procedure
10.1. All refund requests are accepted in writing to the following email address Artist's name: help.doctor.sabanova@gmail.com The
application is filled in by the Customer himself, the Customer puts his personal signature on the application, then scans the application and sends a scanned copy to the address help.doctor.sabanova@gmail.com
Mandatory items in the refund request include:
10.1.1. Name of the addressee and details of the applicant (full name, passport data, residential address, phone number, email address);
10.1.2. The amount of services paid for;
10.1.3. Reasons for returning money, references to regulatory acts of the Russian Federation;
10.1.4. Details for transferring funds (must match the details from which they were used). payment was made);
10.1.5. Appendices (payment document, passport copy), date, signature and decryption.
10.2. A photocopy of the applicant's identity document and a scan of the payment document attesting to the payment are attached to the request for refund.
10.3. The decision to refund or refuse to refund funds is made by the Contractor within 10 (ten) business days from the date of receipt of the relevant request from the Customer.
10.4. In case of a positive decision of the Contractor, the funds will be returned to the Customer's account, from which payment for services was made, within 10 days. (ten) days after the refund decision is made.
10.4.1. The Customer is refunded the money paid by him / her, minus the actual services and materials provided to the Customer, and the actual costs incurred by the Contractor, as well as expenses for taxes, fees, bank commissions, etc
10.4.2. If the refund is made for services purchased at a discount (special offer), the cost of services is determined as of the date of their payment by the Customer.
10.5. In case of satisfaction of the request for refund of funds, access to \ materials for the Customer is terminated within 1 (one) day from the date when the Contractor sends the decision on the corresponding refund to the Customer. The Customer's specified request for a refund is also considered a revocation of the previously given acceptance.
10.6. When calculating funds to be refunded upon unilateral termination Of the Contract signed by the Customer, the following formula is applied:
S= 0 - (V+R), where:
S - the amount to be refunded;
O - the total cost of all tariff services;
V - the cost of services rendered prior to the termination of the service agreement;
R - expenses incurred by the Contractor prior to the termination of the agreement (commissions of banks, credit organizations and relevant payment systems for accepting payments and making refunds).
V is calculated in accordance with clause 4 of this offer.
11. Privacy Policy
11.1. The Parties acknowledge that the materials accessed by the Customer are the result of the Contractor's intellectual activity (or the rights to them were acquired by the Contractor on the basis of contracts) and contain confidential information that allows the Contractor, under existing or possible circumstances, to increase income, avoid unnecessary expenses, maintain its position in the service market or obtain other commercial benefits.
11.2. All materials accessed by the Customer are subject to copyright. The information that the Customer gets access to, as well as transmitted and/or sent to the Customer as part of the services provided by the Contractor, is intended only for the Customer, is confidential and protected by the provisions of the current legislation and cannot be copied, transmitted to third parties, replicated, distributed, forwarded, published in electronic, "paper" or other form without the consent of the Contractor. additional agreements or official written consent of the Contractor.
11.3. The Customer undertakes not to perform any actions aimed at distributing or disclosing information, or creating a threat to its disclosure or dissemination, in particular:
- providing third parties with a username and password from the personal account on the site;
- copying materials in any way, transferring printed materials in electronic form and/or hard copy, sending materials to third parties by e-mail or instant messengers (for a fee or free of charge),
- disclose information contained in information materials in oral or written form, including through social networks;
11.4. It is prohibited to transfer to third parties, as well as to create conditions for third parties to obtain authority to access the Contractor's materials and use these materials for commercial purposes on their own behalf.
12. Processing of personal data
12.1. The Customer's personal data is processed in accordance with the Federal Law" On Personal Data " No152-F3. When registering on the Site, the Customer provides the following information: last name, first name, contact phone number, email address.
12.2. By submitting their personal data to the Contractor, the Customer agrees to their processing by the Contractor, including for the purpose of fulfilling the Contractor's obligations to the Customer in the framework of providing services, promoting goods and services by the Contractor, conducting electronic andsms surveys, monitoring the results of marketing campaigns, customer support, conducting prize draws among Customers, monitoring the quality of services, provided by the Contractor. Leaving The Contractor receives feedback (in any form), and the Customer agrees to the Contractor's use of these reviews for the purpose of promoting and advertising its services.
12.3. Processing of personal data means any action (operation) or a set of actions (operations) performed by the Contractor with or without the use of automation tools with personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, modification) extraction, use, depersonalization, blocking, deletion, destruction of personal data.
12.4. The Contractor has the right to use the "cookies" technology.Cookiesdo not contain confidential information. The Customer hereby consents to the collection, analysis and useof cookies, including by third parties, for the purposes of generating statistics and optimizing advertising messages.
12.5. The Contractor receives information aboutthe IPaddress of the Site user.
This information is not used to identify the user.
12.6. The Contractor has the right to record telephone conversations, online (video) contacts with the Customer. At the same time, the Contractor undertakes to: prevent unauthorized access to information obtained during telephone conversations, online (video) classes, and/or transfer it to third parties who are not directly related to the execution of Orders, in accordance with clause 4 of Article 16 of the Federal Law "On Information, Information Technologies and Information Protection".
13. Final provisions
13.1. The Agreement comes into force from the moment of acceptance by the Customer and is valid until the parties fully fulfill their obligations.
13.2. In all matters not regulated by this agreement, the parties are guided by the current legislation of the Russian Federation.
13.3. All disputes and disagreements between the parties are resolved through negotiations. At the same time, the claim procedure for resolving disputes arising from relations regarding the conclusion of this agreement is mandatory.
13.3.1. The claim recipient shall notify the claim applicant in writing of the results of the claim review within 20 calendar days from the date of receipt of the claim. If an agreement is not reached within the time limit set forth in this clause, the dispute is referred to a judicial body in accordance with the current legislation of the Russian Federation at the place of registration of the Contractor.
13.4. The court's recognition of any provision of this agreement as invalid or not subject to enforcement does not invalidate other provisions of this agreement.
13.5. The Parties acknowledge that all notifications, messages, agreements, documents and letters sent using authorized email addresses and Personal Account are considered sent and signed by the Parties, unless such letters explicitly state otherwise.
13.6. Authorized email addresses of the Parties are:
for the Performer: help.doctor.sabanova@gmail.com
for the Customer: the email address specified when purchasing the service and accepting this offer.
13.7. The Parties have established that screenshots of correspondence by e-mail or in a message in the messenger, made using the details specified in this agreement. Contract, pursuant to this Agreement. Contracts are sufficient and acceptable evidence to confirm the facts specified in them.
14. Details of the Contractor
Individual entrepreneur Oksana Amerbievna Sabanova
INN 091702030118
OGRNIP 324508100219486
Current account: 40802810002810007617
Bank name: JSC "ALFA-BANK"
BIC: 044525593
C/S: 30101810200000000593 in the Main Directorate of the Bank of Russia for the Central Federal District
Legal address: Moscow region, Khimki, microdistrict Novogorsk, Zarechnaya st. 6.k2.kv.41
E-mail: help.doctor.sabanova@gmail.com
Phone: +79034084949
Moscow
This offer is an offer of an individual entrepreneur Oksana Sabanova (TIN 091702030118 OGRNIP 324508100219486) (hereinafter referred to as the Contractor) to conclude a contract for the provision of information and consulting services (hereinafter referred to as services), information about which is constantly posted on the Internet information and telecommunications network on the Contractor's website at the network address https://en. cosmoonne.com (hereinafter referred to as "website"), as well as in the Telegram chat bot "https://t.me/DrSabanovabot" (hereinafter referred to as the "channel") (hereinafter referred to as the agreement) with any individual or individual entrepreneur/legal entity interested in receiving such services (hereinafter referred to as the Customer).
1. General provisions
1.1 This offer is a public offer in accordance with paragraph 2 of Article 437 of the Civil Code of the Russian Federation (hereinafter referred to as the Civil Code of the Russian Federation).
1.2. The Customer guarantees that prior to accepting this offer, he / she has read its terms and conditions, the terms of use of the services, their cost, the Personal Data Processing Policy and other information related to the Contractor's services, and also accepts all these terms and conditions unconditionally and in full.
1.3. The proper acceptance of this offer in accordance with Article 438 of the Civil Code of the Russian Federation is considered to be the implementation by the Customer of all the following actions throughthe Telegram messenger (channel https://t.me/DrSabanovabot), in particular the automated system of the Contractor Telegram-chat-bot:
- familiarization with these terms of the offer;
- filling out the registration form for receiving the Contractor's services;
- expressing consent to receiving the Contractor's services under the terms of this offer by clicking the "Place an order" / "Pay" button;
- receipt of payment from the Customer (and/or its representative) to the Contractor's current account.
1.4. The date of acceptance of this offer (conclusion of the contract) is the date of receipt of payment for the cost of services to the Contractor's current account.
1.5. Acceptance of the offer means that the offer does not contain the conditions specified in clause 2 of Article 428 of the Civil Code of the Russian Federation, nor does it contain other conditions that are clearly burdensome for the Customer, which the Customer, based on its reasonably understood interests, would not accept if it had the opportunity to participate in determining the terms of the offer, and the services specified in They are not imposed on the Customer in this offer.
1.6. By accepting this offer, the Customer understands and confirms that the Contractor's provision of services under this agreement will be carried out remotely using software and computer equipment, which fully corresponds to the Customer's ability to use the services provided in this way.
1.7. The provisions of this offer are developed taking into account the norms of the Civil Code of the Russian Federation, Federal Law No. 152 of 27.07.2006 "On Personal Data" and other regulatory legal acts.
2. Terms and definitions
2.1. The following terms are used in the Offer and the resulting or related relations of the Parties:
2.1.1. Contractor-individual entrepreneur Oksana Sabanova, TIN 091702030118, OGRNIP 324508100219486, providing information and consulting services.
2.1.2. Customer – an individual who is legally capable and has reached the age of majority, as well as a legal entity or individual entrepreneur who independently (or through a representative) orders or pays for services.
2.1.3. Parties – the Contractor and the Customer, who are collectively referred to as the Parties in the text of this Agreement.
2.1.4. Information and consulting service – a service provided by the Contractor on a paid basis, through the Internet information and telecommunications network, by providing access to a closed section of the Contractor's website https://en.cosmoonne.com for remote demonstration to the Customer of video materials with a recording showing the process of interaction of the muscles of the upper third of the face, for the purpose of familiarization. The set of video materials and their cost depends on the tariff chosen by the Customer.
2.1.5. Site – a set of information, texts, graphic elements, design, graphics, images, literary works (texts), audiovisual works (photo and video materials) and other results of intellectual activity belonging to the Contractor contained in an information system that ensures the availability of such information on the Internet at the network address: https://en.cosmoonne.com and on all its subdomains, including all their sections, pages, file structure, and any other structural elements.
2.1.6. Tariff - a concept that sets out a set of information and consulting services within the framework of this offer, the period of rendering services, their cost and other essential conditions determined by the Contractor.
2.1.7. Software – a browser (Internet Explorer, FireFox, Google Chrome and/or similar) for accessing information resources located on the Internet, other programs for transmitting, storing, and processing the information provided. The Customer undertakes to independently ensure that the necessary software is available on their personal computer.
2.1.8. Telegram chatbot-an automated system of the Telegram messenger for:
- providing the Customer with the terms of this offer;
- providing an entry form to the Customer for receiving the Contractor's services;
- expressing the Customer's consent to receive the Contractor's services under the terms of this offer by clicking the "Place an order"/ "Pay" button;
- sending the Customer a link for payment and detailed information about the Contractor's information and consulting services.
2.1.9. Application form-filled in by the Customer on the Contractor's website and/or in the Contractor's automated Telegram system chat-bot questionnaire containing the Customer's personal data, providing an opportunity to further identify the Customer, contact them, and provide access to the demonstration of video files for review, according to the tariff chosen by the Customer.
2.1.10. Personal Account – a personal section on the Contractor's website that the Customer gets access to after accepting this offer. The Customer goes through the registration and authorization procedure on the site independently using the username and password provided by the Contractor.
3. Subject of the agreement
3.1. The subject of this Agreement is the paid provision of information and consulting services by the Contractor, within the framework of the tariff chosen by the Customer, in accordance with the procedure provided for in this offer (hereinafter - information and consulting services, services), and the Customer undertakes to pay for the services in accordance with the terms of the offer.
3.2. The Customer confirms that prior to the conclusion of the contract (acceptance of this offer), he has received from the Contractor all complete information about the terms and procedure for providing the Service. The data is posted on the Contractor's website.
3.4. The Contractor has the right to change the terms of this offer unilaterally at any time without prior consent from the Customer, while ensuring that the changed terms are published on the Internet on the site.
4. Cost of services and payment procedure
4.1. The Customer pays for the services in the amount established by the Contractor.
4.2. The cost of information and consulting services provided is determined by the Contractor unilaterally in Russian rubles, excluding VAT, according to the selected tariff. The Contractor has the right to unilaterally change prices and tariffs before accepting this offer. Information about price changes is posted on the Contractor's website.
4.3. This Agreement is considered concluded and comes into force for the Parties from the date of payment for the services by the Customer. Payment is made in the amount of 100% prepayment, in a single payment, by bank transfer via payment systems, a link to which is provided to the Customer through the Telegram chatbot system (a different payment procedure is possible in accordance with the terms of promotions (special offer) reflected on the site or in other services of the Contractor, as well as in cases after an additional approval with the Contractor). The payment date is considered to be the date of receipt of funds to the Contractor's current account.
4.4. The Contractor provides services at the following rates:
4.4.1. The scope (set) of information and consulting services Biomechanics of muscles of the upper third of the face, Tariff No. 1 consists of:
- video material with a recording of a demonstration of biomechanics of muscles of the upper third of the face on makeup. The volume of the material is 16: 30 (sixteen minutes and thirty seconds) - 100 % of the cost of Tariff No. 1.
- video material with a recording of a demonstration of neuroprotein injection of the upper third of the face. Patient age 40+. Content volume 29: 37 (twenty-nine minutes and thirty-seven seconds) – 0 % of the cost of Tariff # 1.
The cost of information and consulting services under Tariff No. 1 is:
25,000 rubles (twenty-five thousand rubles)
4.5. In case of making a payment using a bank card, the Customer is recommended to use a bank card issued in the name of the Customer. In case of refund of the paid funds, the refund is made using the same banking details that were used to receive the payment, and based on the personal application of the person in whose name the bank card was issued. Payment is not accepted if the Customer finds a violationof the payment terms established by this agreement and the legislation of the Russian Federation.
4.6. If the Customer is a commercial organization, then interest on the amount of debt for the period of use of funds under any monetary obligation of each of the Parties, provided for in Article 317.1 1 of the Civil Code of the Russian Federation, is not accrued and is not subject to payment to the opposite Party under this agreement.
4.7. If the Customer has paid for the services and is unable to accept them, the Customer must notify the Contractor in writing by sending a letter to the email address indicated on the Contractor's website at least three days before the start of rendering the Services. Otherwise, the funds will not be refunded and will not be transferred to pay for other Services. In any case, in case of refusal of the service, the Customer is obliged to reimburse the actual costs of the Contractor, including all payment system fees charged when transferring funds to and from the Contractor's account.
5. Terms of service delivery
5.1. Access to information and consulting services is provided by the Contractor after the Customer accepts this offer within 24 (twenty-four) hours. The access period is 3 (three) months from the date of acceptance.
6. Procedure for rendering the service
6.1. The Service is provided using exclusively remote technologies via the Internet information and telecommunications network using the website and instant messengers.
6.2. The schedule and content of the information material are posted by the Contractor on the site. The Customer tracks up-to-date information in their personal account and on the Contractor's website independently.
6.3. After full payment for the services by the Customer, the Contractor sends the Customer authentication data (login and password), as well as a hyperlink that leads to a section of the site that is closed from public access, where the Customer has personal access to video materials for a period not exceeding 3 (three) months, to the email address specified by the Customer in the application.
6.4. Proper performance of the obligation to provide the service is considered to be the fact of posting video materials that constitute the subject of this agreement (offer) on the site in the personal account and opening access to them for the Customer in time, quantity and in accordance with the description posted on the site, the description provided to the Customer throughthe Telegram chatbot and agreed in this Agreement. Services are considered to have been rendered in full from the moment of payment and granting of access, regardless of whether the Customer used such access or not, and regardless of when exactly the Customer used the material, since these circumstances do not depend on the Contractor.
6.5. The Contractor additionally draws the Customer's attention to the absence of any homework assignments or evaluation systems. There is also no provision for any feedback on the subject of the services provided. All the material is informational and does not constitute training.
6.6. The parties have agreed that there is no need to sign the act of acceptance and transfer of services rendered. The absence of an official complaint from the Customer sent in writing to the Contractor's email address indicated on the site within one calendar day after granting access to the personal account, within the framework of the tariff chosen and paid for by the Customer, confirms the proper quality of the services provided and their acceptance by the Customer in terms ofquality and volume.
6.7. The Customer independently monitors all updates and changes to the information received from the Contractor under the agreement, timely and independently gets acquainted with the terms of rendering services posted on the Contractor's website. The Contractor reserves the right to change or supplement any of the terms of the offer at any time, publishing all changes on the site.
6.9. The Customer agrees that the publication and further use of the information posted by the Customer (namely, feedback on the material, leaving comments in the messenger or on the site, the results of using the acquired skill) will be publicly available information for third parties.
6.10. The Customer acknowledges that all comments left by him or other participants on the Contractor's website or chat become part of the Contractor's materials, and all provisions on intellectual property protection set out in the agreement apply to them. The Customer also gives its consent to the Contractor to publish and further use the photos, audiovisual materials sent to them during the study of video materials, as well as the images recorded in independent frames of such video materials, as well as the images recorded in any other objects for the purpose of posting such images on the official websites of the Contractor, in information and advertising materials of the Contractor and any other materials. for other purposes related to the Contractor's activities.
7. Rights and obligations of the Parties
7.1. The Customer is entitled to:
7.1.1. Choose the necessary option for providing services in accordance with the rates specified on the Contractor's website and this offer.
7.1.2. Require proper and timely provision of services by the Contractor.
7.1.3. Receive information on any issues related to the organization of the performance of services under the agreement.
7.1.5. Independently make decisions regarding the need to perform certain actions demonstrated as part of the provision of information services under the agreement.
7.2. The Customer is not entitled to:
7.2.1. Change in any way the software part of the site on which the services are provided, perform any actions aimed at changing the functioning and operability of the site. Use any actions aimed at causing any harm to the functionality and (or) performance of the site, servers, domains, networks, and site programs. Circumvent technical restrictions set on the site and platform used by the Contractor to provide services under the agreement.
7.2.2. Create copies of the site, intellectual property, and any materials included in the services provided under the agreement, as well as copy their external design.
7.2.3. Grant access to the material provided by the Contractor, the personal account and any materials included in the services provided under the agreement to a third party. The Customer undertakes not to provide authentication data to third parties for their access to the online master class and /or its parts.
7.2.4. Create derivative and similar products provided by the Contractor, distribute, transfer to third parties or otherwise use partially or completely the information materials and content of the site.
7.2.5. Use the provided materials for purposes other than those specified in this agreement, including for any commercial purposes, including holding events and public demonstration of materials in any places open for free access.
7.2.6. Advertise the provided materials and use them directly or indirectly in direct or hidden advertising.
7.2.7. Make any changes to the materials without the special written permission of the Contractor.
7.2.8. Sell or assign the right of claim to the Contractor.
7.2.9. Post personal data of third parties on the site without their consent, including: home addresses, phone numbers, passport data, email addresses and any other data.
7.3. The Customer is obliged to:
7.3.1. Pay for the Contractor's services in accordance with the tariff and terms of the agreement (offer).
7.3.2. Consume the services in person. If the Customer provides access to the personal account of the site or the platform to third parties, the Contractor has the right to completely block the Customer's access to the personal account, any materials, including those paid for in advance by the Customer, as well as to act in all legal ways in order to protect its copyright and exclusive rights. At the same time, no refund is made of the funds paid by the Customer, which in this case is considered as a penalty.
7.3.3. Provide complete and reliable data when entering into relations related to the performance of the agreement. If the Customer provides false or incomplete data, the Contractor is not responsible to the Customer for providing any information on the wrongly specified data to third parties.
7.3.4. Independently ensure the technical possibility of receiving the Contractor's services from their side, namely: proper Internet access; availability of software compatible with the transfer of information from the Contractor and other necessary technical means; saving the login and password from the personal account on the platform for the entire period of access.
7.3.5. Grant the Contractor access to the Customer's professional social media accounts: including providing access to photos, videos, and other materials available in professional accounts.
7.3.6. Independently study the materials provided by the Contractor under this Agreement, described in terms of their content and scope in clauses 4.4 and 4.5 of this offer.
7.3.7. Do not allow the dissemination by any means of false information about the Contractor's services, as well as information discrediting the Contractor's business reputation.
7.3.8. Comply with the legislation of the Russian Federation on intellectual property, its protection and bear responsibility for its violation. The Customer unconditionally acknowledges the fact of its obligation not to encroach on the results of intellectual activity belonging to the Contractor, undertakes to get acquainted with the material exclusively for personal purposes and not to use the received materials in commercial projects.
7.3.9. Do not disclose the data received during the provision of services that are confidential information or constitute a commercial secret of the Contractor, and use the information received from the Contractor only for the purpose of fulfilling obligations under the agreement.
7.3.10. Independently determine and evaluate the possibility/impossibility, expediency/inexpediency of repeating the Performer's actions contained in the video materials, do not commit any actions without the necessary education, work experience, and carry out their activities in accordance with the legislation of the Russian Federation.
7.4. The Contractor has the right to:
7.4.1. Refuse to provide services to the Customer if payment for the selected service is not received.
7.4.2. Receive from the Customer any information necessary to fulfill its obligations under the agreement. In case of non-submission or incomplete or incorrect submission of information, the Contractor has the right to suspend the performance of its obligations under the agreement until the necessary information is provided.
7.5. The Contractor is obliged to:
7.5.1. Organize and ensure proper provision of information and consulting services.
7.5.2. Provide the services paid for by the Customer of proper quality and volume within the established time frame.
7.5.3. Do not disclose information about the Customer's personal data without their consent and process them solely for the purpose of executing the contract in accordance with the Personal Data Processing Policy approved by the Contractor, posted on the site and an integral part of this offer.
7.5.4. After confirming the fact of payment, provide the Customer with the necessary information for access by sending a message to the Customer's email address and / or messenger.
8. Representations and Warranties Sides'
8.1 The Contractor represents and guarantees that it is an individual entrepreneur registered in accordance with the current legislation of the Russian Federation.
8.2 The Customer represents and guarantees that by performing actions to accept the Offer, they:
8.2.1 - have the legal right to enter into a contractual relationship with the Contractor;
8.2.2-have reached the age of 18.
9. Liability of the Parties and dispute resolution
9.1. The Parties are liable for non-performance or improper performance of their obligations under this Offer in accordance with the current legislation of the Russian Federation.
9.2. The Contractor is not responsible for the inability of the Contractor to provide the Services /accept the services By the Customer, if such an impossibility occurred due to a violation of the work on the Internet, software or equipment of the Customer.
9.3. The Contractor is not responsible for the non-compliance of the provided service with the expectations of the Customer and/or for its subjective assessment, which does not meet expectations and/or a negative subjective assessment is not a reason to consider the services provided not qualitatively, or not in the agreed amount.
9.4. The Contractor is released from liability for full or partial non-performance of obligations stipulated in this Agreement. Contract, if this non-performance was the result of force majeure circumstances that arose after the conclusion of the contract. Of the Contract, as a result of events of an extraordinary nature, which the Parties could neither foresee nor prevent by reasonable measures (force majeure).
9.5. Any claims and / or claims of the Customer are considered only on the basis of a reasonable written claim and/or claim sent to the Contractor at the address specified in this offer.
9.6. If the Customer violates any of the Customer's obligations stipulated in the offer, the Contractor has the right to refuse to perform the offer and terminate it. Upon termination, the funds will not be refunded to the Customer.
9.7. The Contractor is not responsible for the life, health and well-being of the Customer, as well as his patients (clients), his financial situation, moral, psychological state and results of activities or inaction. The Customer independently determines the possibility and expediency of using the methods and methods demonstrated in the Contractor's video materials. The Customer certifies that they are solely responsible for all decisions made and actions performed during the process of viewing the video materials and after access is completed.
9.8. All responsibility for illegal use of information received from the Contractor By the Customer, the Customer is responsible. The Customer assumes an unconditional obligation not to create derivative or similar products created and provided by the Contractor, not to distribute or transfer the material in whole or in part to third parties, and also assumes the obligation to use the material provided by the Contractor exclusively for personal non-commercial consumption. In case of non-complianceof the item 7.2.3 (if the fact of access of third parties to the services and (or) its parts is revealed through the Customer's personal account), at the request of the Contractor sent to the email address specified by the Customer during registration on the site, the Customer is obliged to pay a fine in the amount of 500,000 (five hundred thousand) rubles. In case of non-compliance with points 7.2.2, 7.2.4, 7.2.5 The Customer is obliged to pay a fine in the amount of 1,000,000 (one million) rubles. The amount of fines is determined by the degree of possible or caused harm to the rights and legitimate interests of the Contractor, which is many times higher than the cost of services paid for by the Customer under the contract. The Contractor's claim for payment of a fine is subject to immediate satisfaction in a voluntary pre-trial procedure. In case of refusal or non-satisfaction of the demand for payment of a fine by the Customer, the Contractor has the right to immediately apply to the court for protection of the violated right.
9.9. The Contractor is not responsible for the actions of banks, electronic payment systems that provide payment and refunds of funds during the performance of the agreement. Also, the Contractor is not responsible for the inability to provide services to the Customer for reasons beyond the Contractor's control, namely: disruption of the Internet, hardware or software on the part of the Customer, failures in the work of the emaildistribution services, including when the Contractor's emails fall into the "Spam"folder. In this case, the services are considered to have been rendered properly and are subject to payment in full.
9.10. The Customer has voluntarily assumed the obligations stipulated in the agreement and has no right to refer to the fact that for any reason he did not know about them.
9.11. In case of violation of other terms of the agreement, the parties are liable in accordance with the current legislation of the Russian Federation.
9.12. The Customer is obliged to prevent the dissemination by any means of false information about the Contractor's services, as well as information discrediting the Contractor's business reputation. For non-fulfillment of this clause, the Customer is liable in the form of a fine in the amount of 300,000 (three hundred thousand) rubles for each established case.
9.13. Due to the commercial purpose of the conclusion The provisions of Federal Law No. 2300-1 of February 7, 1992 "On Consumer Rights Protection"do not apply to relations between the Parties if the Contractor's activity is aimed at extracting profit from its activities by the Customer, or increasing such profit.
9.14. The total liability of the Contractor for all possible claims and claims of the Customer is limited to the cost of services paid for by the Customer.
9.15 In the event of a dispute, the Parties will take all possible measures to resolve it amicably. If it is impossible to resolve the dispute independently, the Parties refer it to the court at the location of the Contractor, in accordance with the current legislation of the Russian Federation.
10. Refund procedure
10.1. All refund requests are accepted in writing to the following email address Artist's name: help.doctor.sabanova@gmail.com The
application is filled in by the Customer himself, the Customer puts his personal signature on the application, then scans the application and sends a scanned copy to the address help.doctor.sabanova@gmail.com
Mandatory items in the refund request include:
10.1.1. Name of the addressee and details of the applicant (full name, passport data, residential address, phone number, email address);
10.1.2. The amount of services paid for;
10.1.3. Reasons for returning money, references to regulatory acts of the Russian Federation;
10.1.4. Details for transferring funds (must match the details from which they were used). payment was made);
10.1.5. Appendices (payment document, passport copy), date, signature and decryption.
10.2. A photocopy of the applicant's identity document and a scan of the payment document attesting to the payment are attached to the request for refund.
10.3. The decision to refund or refuse to refund funds is made by the Contractor within 10 (ten) business days from the date of receipt of the relevant request from the Customer.
10.4. In case of a positive decision of the Contractor, the funds will be returned to the Customer's account, from which payment for services was made, within 10 days. (ten) days after the refund decision is made.
10.4.1. The Customer is refunded the money paid by him / her, minus the actual services and materials provided to the Customer, and the actual costs incurred by the Contractor, as well as expenses for taxes, fees, bank commissions, etc
10.4.2. If the refund is made for services purchased at a discount (special offer), the cost of services is determined as of the date of their payment by the Customer.
10.5. In case of satisfaction of the request for refund of funds, access to \ materials for the Customer is terminated within 1 (one) day from the date when the Contractor sends the decision on the corresponding refund to the Customer. The Customer's specified request for a refund is also considered a revocation of the previously given acceptance.
10.6. When calculating funds to be refunded upon unilateral termination Of the Contract signed by the Customer, the following formula is applied:
S= 0 - (V+R), where:
S - the amount to be refunded;
O - the total cost of all tariff services;
V - the cost of services rendered prior to the termination of the service agreement;
R - expenses incurred by the Contractor prior to the termination of the agreement (commissions of banks, credit organizations and relevant payment systems for accepting payments and making refunds).
V is calculated in accordance with clause 4 of this offer.
11. Privacy Policy
11.1. The Parties acknowledge that the materials accessed by the Customer are the result of the Contractor's intellectual activity (or the rights to them were acquired by the Contractor on the basis of contracts) and contain confidential information that allows the Contractor, under existing or possible circumstances, to increase income, avoid unnecessary expenses, maintain its position in the service market or obtain other commercial benefits.
11.2. All materials accessed by the Customer are subject to copyright. The information that the Customer gets access to, as well as transmitted and/or sent to the Customer as part of the services provided by the Contractor, is intended only for the Customer, is confidential and protected by the provisions of the current legislation and cannot be copied, transmitted to third parties, replicated, distributed, forwarded, published in electronic, "paper" or other form without the consent of the Contractor. additional agreements or official written consent of the Contractor.
11.3. The Customer undertakes not to perform any actions aimed at distributing or disclosing information, or creating a threat to its disclosure or dissemination, in particular:
- providing third parties with a username and password from the personal account on the site;
- copying materials in any way, transferring printed materials in electronic form and/or hard copy, sending materials to third parties by e-mail or instant messengers (for a fee or free of charge),
- disclose information contained in information materials in oral or written form, including through social networks;
11.4. It is prohibited to transfer to third parties, as well as to create conditions for third parties to obtain authority to access the Contractor's materials and use these materials for commercial purposes on their own behalf.
12. Processing of personal data
12.1. The Customer's personal data is processed in accordance with the Federal Law" On Personal Data " No152-F3. When registering on the Site, the Customer provides the following information: last name, first name, contact phone number, email address.
12.2. By submitting their personal data to the Contractor, the Customer agrees to their processing by the Contractor, including for the purpose of fulfilling the Contractor's obligations to the Customer in the framework of providing services, promoting goods and services by the Contractor, conducting electronic andsms surveys, monitoring the results of marketing campaigns, customer support, conducting prize draws among Customers, monitoring the quality of services, provided by the Contractor. Leaving The Contractor receives feedback (in any form), and the Customer agrees to the Contractor's use of these reviews for the purpose of promoting and advertising its services.
12.3. Processing of personal data means any action (operation) or a set of actions (operations) performed by the Contractor with or without the use of automation tools with personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, modification) extraction, use, depersonalization, blocking, deletion, destruction of personal data.
12.4. The Contractor has the right to use the "cookies" technology.Cookiesdo not contain confidential information. The Customer hereby consents to the collection, analysis and useof cookies, including by third parties, for the purposes of generating statistics and optimizing advertising messages.
12.5. The Contractor receives information aboutthe IPaddress of the Site user.
This information is not used to identify the user.
12.6. The Contractor has the right to record telephone conversations, online (video) contacts with the Customer. At the same time, the Contractor undertakes to: prevent unauthorized access to information obtained during telephone conversations, online (video) classes, and/or transfer it to third parties who are not directly related to the execution of Orders, in accordance with clause 4 of Article 16 of the Federal Law "On Information, Information Technologies and Information Protection".
13. Final provisions
13.1. The Agreement comes into force from the moment of acceptance by the Customer and is valid until the parties fully fulfill their obligations.
13.2. In all matters not regulated by this agreement, the parties are guided by the current legislation of the Russian Federation.
13.3. All disputes and disagreements between the parties are resolved through negotiations. At the same time, the claim procedure for resolving disputes arising from relations regarding the conclusion of this agreement is mandatory.
13.3.1. The claim recipient shall notify the claim applicant in writing of the results of the claim review within 20 calendar days from the date of receipt of the claim. If an agreement is not reached within the time limit set forth in this clause, the dispute is referred to a judicial body in accordance with the current legislation of the Russian Federation at the place of registration of the Contractor.
13.4. The court's recognition of any provision of this agreement as invalid or not subject to enforcement does not invalidate other provisions of this agreement.
13.5. The Parties acknowledge that all notifications, messages, agreements, documents and letters sent using authorized email addresses and Personal Account are considered sent and signed by the Parties, unless such letters explicitly state otherwise.
13.6. Authorized email addresses of the Parties are:
for the Performer: help.doctor.sabanova@gmail.com
for the Customer: the email address specified when purchasing the service and accepting this offer.
13.7. The Parties have established that screenshots of correspondence by e-mail or in a message in the messenger, made using the details specified in this agreement. Contract, pursuant to this Agreement. Contracts are sufficient and acceptable evidence to confirm the facts specified in them.
14. Details of the Contractor
Individual entrepreneur Oksana Amerbievna Sabanova
INN 091702030118
OGRNIP 324508100219486
Current account: 40802810002810007617
Bank name: JSC "ALFA-BANK"
BIC: 044525593
C/S: 30101810200000000593 in the Main Directorate of the Bank of Russia for the Central Federal District
Legal address: Moscow region, Khimki, microdistrict Novogorsk, Zarechnaya st. 6.k2.kv.41
E-mail: help.doctor.sabanova@gmail.com
Phone: +79034084949